Privacy Policy
Last updated: April 2026
1. Information We Collect
Plaibook collects information you provide directly, including your name, email address, company name, and phone number when you request a demo or create an account.
We also collect usage data about how you interact with our platform, including call analytics data, campaign performance metrics, and feature usage patterns.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and analyze sales call data for your business
- Send automated SMS campaigns on your behalf
- Communicate with you about your account and our services
- Detect, prevent, and address technical issues
3. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits.
4. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.
5. Third-Party Services
We may share data with third-party service providers who assist in operating our platform, subject to confidentiality agreements and data protection standards.
6. Website Visitor Tracking and Analytics
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
Our website also uses technologies from Leadfeeder (Leadfeeder Finland Oy as part of Leadfeeder Group GmbH, a Dealfront company) to analyze visitor behavior. In this process, the IP address of a visitor is processed to identify the companies that visit our website. This processing is carried out on the basis of our legitimate interest in understanding our audience under GDPR Article 6(1)(f). You can opt out of Leadfeeder tracking by using a standard ad-blocker or script-blocker extension in your browser.
7. Your Rights
You have the right to access, correct, or delete your personal data. You may also opt out of marketing communications at any time.
8. Contact Us
For privacy-related questions, contact us at privacy@plaibook.tech.