Terms of Service

Last updated: January 2026

1. Acceptance of Terms

By accessing or using Plaibook's services, you agree to be bound by these Terms of Service. If you do not agree, you may not use our services.

2. Description of Services

Plaibook provides AI-powered sales optimization tools for home service businesses, including call analytics, automated SMS campaigns, lead follow-up automation, website chat widgets, and sales gamification features.

3. Account Responsibilities

You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access.

4. Acceptable Use

You agree not to:

Use our services for any unlawful purpose
Send spam or unsolicited messages through our platform
Attempt to reverse-engineer our AI systems
Violate any applicable telecommunications regulations
Interfere with the operation of our services

5. SMS and Communication Compliance

You are responsible for ensuring that all SMS campaigns sent through Plaibook comply with applicable laws, including the Telephone Consumer Protection Act (TCPA) and applicable state regulations. You must obtain proper consent before sending messages to customers.

6. Intellectual Property

All content, features, and functionality of Plaibook are owned by us and are protected by copyright, trademark, and other intellectual property laws.

7. Limitation of Liability

Plaibook shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

8. Termination

Either party may terminate this agreement at any time. Upon termination, your access to the services will cease and we will handle your data in accordance with our Privacy Policy.

9. Contact

For questions about these terms, contact us at legal@plaibook.tech.